Privacy Policy

1. What we collect

Information you give us: your email, account login, and the business details you enter to create a handbook (business name, industry, location, headcount, policies, tone).

Payment information is entered directly with Stripe. We never see or store your full card number; we receive confirmation of payment and basic billing details.

Basic technical data such as browser type and pages visited, used to keep the site working and secure.

2. How we use it

To generate and store your handbooks, run your account, process purchases, send transactional emails (receipts, account and billing notices), provide support, and improve the service. We do not sell your personal information.

3. Who we share it with

Only service providers that help us run HandbookHQ: hosting and database, AI text generation (your business details are sent to generate the draft), payment processing (Stripe), and email delivery. They may only use it to provide services to us. We may disclose information if required by law.

4. Retention

We keep your account and handbooks until you delete your account. Deleting your account from the account page permanently removes your login and saved handbooks. Payment records may be kept as required for tax and accounting.

5. Your rights

You can access, correct, or delete your information, and ask what we hold about you. Delete your account anytime from your account page, or email us for any other request. We'll respond within 30 days.

6. Security

We use encryption in transit, access controls, and reputable providers to protect your data. No system is perfectly secure, but we work to keep your information safe.

7. Cookies

We use only the essential cookies and storage needed to keep you signed in and the site working. If we add analytics or advertising cookies, we'll update this policy and ask for consent where required.

8. Contact

Questions or privacy requests: hello@tryhandbookhq.com.