Terms of Service

1. Not legal advice

HandbookHQ is a software tool, not a law firm. We do not provide legal advice, and using HandbookHQ does not create an attorney-client relationship.

Handbooks are AI-generated first drafts based on the information you provide. They may contain errors, omissions, or language that does not fit your situation, and employment laws change often. You are solely responsible for reviewing your handbook and having a licensed employment attorney in your state or province review it before you distribute it or rely on it.

2. Your account

You must provide accurate information and keep your login secure. You are responsible for activity on your account. You must be at least 18 and authorized to act for your business.

3. Purchases and subscriptions

Single handbook: a one-time payment that lets you download one handbook as it exists at purchase. It does not include future updates.

HandbookHQ Pro: a subscription billed monthly or yearly until you cancel. It renews automatically at the then-current price. You can cancel anytime from your account; access continues until the end of the paid period and your saved handbooks remain readable afterward.

Payments are processed by Stripe and its partners, who may act as the seller of record and collect applicable sales tax. Prices are in US dollars unless shown otherwise.

4. Refunds

If you're unhappy, email us within 14 days of purchase and we'll review your refund request. A full refund removes access to what was purchased (the download, or Pro immediately). Renewal charges are refundable only where required by law.

5. Your content

You own the handbooks generated for your business and may use, edit, and distribute them within your organization. You grant us permission to store and process your inputs and drafts to provide the service.

6. Acceptable use

Don't misuse the service: no reselling generated content as a competing service, scraping, attempting to access other accounts, or interfering with the site.

7. Disclaimer of warranties

The service and all content are provided "as is" without warranties of any kind, including accuracy, fitness for a particular purpose, or legal compliance.

8. Limitation of liability

To the fullest extent permitted by law, HandbookHQ is not liable for any indirect, incidental, or consequential damages, including claims by employees, fines, or legal costs arising from your use of a handbook. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.

9. Changes and termination

We may update these terms or the service; we'll post the new date above. We may suspend accounts that violate these terms. You may delete your account anytime from your account page.

10. Governing law

These terms are governed by the laws of the Province of Ontario, Canada, and applicable federal laws, except where your local consumer law requires otherwise.